Introduction
This page is our Privacy Notice. A Privacy Notice tells you how we use information about you, so you know what happens with it when people give it to us.
Who are we?
We are Leicestershire Partnership NHS Trust, and we offer lots of services to people who live in Leicestershire. We provide care for people who need it and help them to be healthy, comfortable and happy.
Personal data? What’s that?
Anything that can identify you is your personal data. You might know this could be things like your name or a photo of you, but it is also things like your email address or your online usernames.
There are some types of data we have to be extra careful with. These are known as special category data. This could be something like an illness you have, or what religion you are.
Sometimes we have to use data about crimes and breaking the law.
Why do you need my personal data?
The main reason we need to use your personal data is to know who you are if you are receiving help from us to be healthy, comfortable and happy.
If we don’t have information about you, it could mean you miss out on the things we can help you with.
Sometimes we need to tell you more about what we’re doing with information about you. You can see some of these on this page.
So, can you use my personal data for anything?
Just because we have information about you, it doesn’t mean we can do what we want with it, we have to follow lots of rules.
Sometimes we have to ask you if we can use it, and if you say no then we can’t. There are times that there are more rules that say we must use information about you to do our work, and we can do this without asking you first.
There are different rules for your name and address and about health and wellbeing. If we are using any of your data, we make sure we are following all the rules.
Can anyone else see my personal data?
Sometimes to do our work we have to share information about you, or other people might share it with us. We’re very careful about how we do this, meaning there are even more rules.
We might need to share your data with your school, doctor or family if they are helping you, or with the police or fire service.
We keep a lot of data on a system we call SystmOne. There are times we let other people, involved in your care, use SystmOne to make sharing easier, but we always make sure that they know all our rules first, so only people who are helping you will look at your data.
There are times we might need to ask for help doing our work, and someone else will use your data for us. This could mean your personal data might go around the world, but don’t worry – we’ll make sure it’s safe.
Do you keep my personal data forever?
We only keep your personal data for as long as we need it and sometimes this might be for years. This is because we have to follow rules about how long we can keep your personal data.
Do I have a say in what happens to my personal data?
Yes, you do. You have what we call ‘rights’ when we use information about you. One of these is the right to know what we do with it. That’s what this page is for.
You can ask us to tell you what personal data we have about you or ask us if we can stop using it or delete it. If your personal data is wrong, you can tell us, and we will fix it.
Who makes sure you follow all the rules?
We have someone called our Data Protection Officer, and their job is to protect your data. This means they make sure we are following all the rules, and your data is safe. If they see something wrong, they tell us how we can fix it.
Because of how important it is to keep your data safe, and to follow all the rules, you can email or write a letter to our Data Protection Officer if you are worried about what we do:
Data Protection Officer
Leicestershire Partnership NHS Trust
Room 500 Pen Lloyd Building
County Hall
Leicester Road
Glenfield
Leicestershire
LE3 8RA
Or email: lpt.dataprivacy@nhs.net
There is a business whose job it is to make sure we follow the rules and can speak to us if we do things wrong.
You can also email or write to them:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Or look online at www.ico.org.uk